3.3.5.1 Establish and Maintain Loan : Establish and Maintain Loan Detailed Process Model Description : 3.9 Request Change Payment Amount and/or Number of Installments
3.9 Request Change Payment Amount and/or Number of Installments
Reference: Establish and Maintain Loan Process Model - Page 2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Based on established business rules, the CSR or Authorized User determines to change the payment amount or number of installments. This may be due to renegotiation of the Loan terms.
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